EMPLOYERS NEED TO BALANCE MOTIVE, KNOWLEDGE, AND RELIGION IN DRESS CODES TO AVOID CHARGES OF RELIGIOUS DISCRIMINATION
On June 1, 2015 the United States Supreme Court issued its opinion in the much publicized case, EEOC v. Abercrombie & Fitch Stores, Inc., 135 S.Ct. 2028 (2015). In this case, Samantha Elauf, a 17 year old Muslim girl, wore a hijab, a religious headscarf, when interviewing for a sales associate position at an Abercrombie & Fitch location in 2008. Abercrombie’s “Look Policy” at the time, which was essentially its dress code, prohibited sales associates from wearing “caps”, a loosely defined term which Abercrombie apparently construed to include all headwear. Using Abercrombie’s ordinary system for evaluating applicants, Heather Cooke, the assistant manager who interviewed Elauf, rated Elauf highly enough to qualify her to be hired. However, Cooke was concerned that Elauf’s hijab violated the Look Policy. After the store manager that she worked under was not able to provide her with guidance on the subject, she turned to Randall Johnson, the district manager. Cooke told Johnson that she believed that Elauf wore her hijab for religious reasons although Elauf had not explicitly communicated that to her. Johnson told Cooke that Elauf’s hijab violated the Look Policy regardless of whether it was worn for religious reasons. Elauf was subsequently rejected for the sales associate position and filed a charge with the EEOC. The EEOC brought suit on behalf of Elauf, and the United States District Court for the Northern District of Oklahoma granted the EEOC’s motion for summary judgment on liability. A trial was held on damages, and Elauf was awarded $20,000.
The Tenth Circuit reversed and granted summary judgment for Abercrombie on the basis that no evidence was presented showing that Abercrombie had been provided with explicit notice that Elauf was religiously obliged to wear the hijab. The assistant manager interviewing Elauf assumed that she wore the hijab because she was Muslim, but Elauf never explicitly stated as such. The EEOC argued that Elauf was not legally required to do so because the requisite notice is established when the employer has actual knowledge of an employee’s religious practice even if there was no explicit accommodation request, a stance which was adopted by the Seventh, Eighth, Ninth, and Eleventh Circuits. Thus, the EEOC appealed to the Supreme Court to resolve this issue once and for all.
In an 8-1 decision, the Supreme Court ruled in favor of the EEOC, holding that for a plaintiff to prevail in a disparate treatment claim under Title VII of the Civil Rights Act, a job applicant need not show that her employer knew of her need for an accommodation. Rather, she need only show that her need for an accommodation was a motivating factor in the employer’s decision, whether or not it could be proven that the employer actually knew of the need. Justice Thomas was the lone dissenter. The majority opinion, written by Justice Scalia, began its analysis by reviewing 42 U.S.C. § 2000e-2(a)(1), which makes it unlawful for an employer to “fail or refuse to hire or to discharge any individual…because of such individual’s race, color, religion, sex, or national origin.” The Court then notes that under Title VII “because of” means that a protected characteristic cannot be a motivating factor in an employment decision. The Court deemed it “significant” that § 2000e-2(a)(1) makes no mention of a knowledge requirement, while other antidiscrimination statutes, such as the Americans with Disabilities Act do in certain situations. Rather, Title VII is focused on the employer’s motives, not its knowledge or lack thereof. Thus, as the Court says, “the rule for disparate treatment claims based on a failure to accommodate a religious practice is straightforward: An employer may not make an applicant’s religious practice, confirmed or otherwise, a factor in employment decisions.”
Furthermore, the Court rejected Abercrombie’s argument that its prohibition on the wearing of “caps” was lawful because it was religiously neutral. In other words, it was not in any way based on religion or intentionally discriminating against or favoring one religion over another. However, the Court considered that irrelevant as Title VII does not demand mere neutrality with regard to religious practices but rather gives them favored treatment that affirmatively obligates employers to ensure that employment decisions are not being made on the basis of religion. As a result, “Title VII requires otherwise-neutral policies to give way to the need for an accommodation.” This is extremely important for employers to keep in mind when designing and enforcing dress codes, particularly when using them as factors in employment decisions.
In Justice Alito’s concurring opinion, he stated that while he agreed with the majority’s decision to reverse the Tenth Circuit’s decision granting summary judgment for Abercrombie, he did not agree with the majority’s determination that an employer’s knowledge of an applicant or employee’s potential need for a religious accommodation was not required. After all, how could it be determined that an employer used religion as a motivation in an employment decision without showing that the employer actually knew about the applicant or employee’s religion? It seems that the disagreement between the majority and Justice Alito on this issue comes down to what one defines as “knowledge”. When the majority spoke of “knowledge”, it seemed to be referring to the type of knowledge that Abercrombie was arguing was required: explicit knowledge of the need for a religious accommodation provided directly from the employee. Alito, on the other hand, seemed to be referring to “knowledge” as any such knowledge in general, even if nothing more than an unsubstantiated suspicion of the need for a religious accommodation. It seems that Alito’s fear was that by simply stating that knowledge was not required, the majority was broadening the pool of potential liability to employers who did not even have any suspicion of an employee’s religion and potential need for a religious accommodation. In a footnote, the majority conceded that it is arguable that the motive requirement itself cannot be met unless the employer at least suspects that the practice in question, such as the wearing of a headscarf, is a religious practice. However, it refrained from elaborating on that issue any further as it was not presented in this matter since it was clear that Abercrombie at least suspected, if not knew, that Elauf’s headscarf was worn for religious reasons. This could very well be an issue that comes before the Court in a future case.
Following the Supreme Court’s decision to remand the case, the EEOC and Abercrombie reached a settlement where Abercrombie agreed to pay Elauf $25,670.53 in damages and $18,983.03 in court costs.
While this decision is understandably frightening to some employers who fear that they may be held liable for religious discrimination when they did not suspect that an applicant or employee wore an item of clothing as a religious practice, that may not be the case. The bottom line for employers is to be vigilant about the potential need for a religious accommodation and remember that any potential conflict between an applicant or employee’s religion and dress code or any other company policies should be attempted to be resolved through accommodations if at all possible. An earnest effort to engage in good faith dialogue regarding potential accommodations will typically reflect very well on an employer in the unfortunate event that such a conflict ends up in litigation. Furthermore, employers should make it clear to applicants from the beginning of the application process that it will try to accommodate all religious practices and beliefs to the fullest extent that is feasible.
While the law allows employers to enforce their policies without accommodating an applicant or an employee’s religious beliefs or practices in the occasional circumstance when it can be shown that doing so would impose an “undue hardship” on the employer, for the vast majority of the time, simple and open communication between the employer and applicant or employee will resolve the conflict without resorting to the unforgiving world of costly, protracted litigation.
Here is an article by Faye Riva Cohen, Esquire and Shan R. Shah, Esquire of my firm. This article was originally published in Upon Further Review as its featured article on August 25, 2015.